This Collection Notice sets out the matters described in Australian Privacy Principle (APP) 5.2 (as part of the Privacy Act 1988 (Cth)) as they relate to Resilience Builders (RB) when we collect personal information about you.
RB collects personal information about you primarily to:
If it is reasonable to expect that we would use or disclose your personal information for purposes which are related to the above primary purposes, we may also use or disclose your personal information to:
We may from time-to-time use de-identified information gathered in the course of our personality profiling for inclusion in case studies. This information will not identify you.
Information collected through our website (resiliencebuilders.com.au) may be used by RB for the purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at our website.
We may otherwise use your personal information to comply with any law, and to comply with any lawful request of a law enforcement agency or government authority.
Where possible, we will provide you with a choice to opt-out of any of the above and any of our marketing activities. We will respect your request to decide whether or not to receive these marketing communications.
In general, you can assume that we may collect the following personal information about you:
We may also collect health and/or medical information about you, including in relation to medication, previous medical conditions or problems, and hospital stays. This health and medical information will be ‘sensitive information’ (as that term is defined in the Privacy Act). By providing personal information to us, you consent to us collecting sensitive information about you in connection with your participation in a Resilience Builders trip.
If you do not provide the necessary personal or sensitive information, we may not be able to provide you with certain goods, services or information that you have requested from us, in particular we may not be able to facilitate the conduct and operation of a consumer trek or high-altitude training program for you.
In the course of providing you with products and services, RB collects personal information in a variety of ways. Unless it is unreasonable or impracticable to do so, we collect your personal information from you directly.
RB may collect personal information about you:
We will take reasonable steps to let you know when we have collected your personal information, unless it is obvious from the circumstances that you would know or would expect us to have the information.
We may also disclose your personal information to:
We may disclose your personal information to these third parties so that they can assist us with providing the best possible service to you.
Those companies will be permitted to access only the personal information they need to deliver the service to RB or to you. RB takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.
Personal information that we hold about you may be held on servers located in Australia or in the data centres of RB’s outsourced data processors with data centres in the USA and other countries. We may transfer data outside of Australia to our service providers in order to obtain secure storage, back-up and data retrieval services. RB takes reasonable steps to verify the security arrangements of its outsourced data processors. In addition, we may provide your personal, including sensitive, information to our contracted agents in Nepal.
When you provide us with your personal information you give us your consent to store your personal information outside of Australia for the purposes described above and acknowledge that we are not required to ensure that overseas recipients handle that personal information in compliance with the Privacy Act.
We are not otherwise likely to disclose information to overseas recipients unless it is with your consent, or the disclosure is required or authorised by law.
The privacy and collection practices of entities to which we disclose personal information are governed by their own privacy policies and collection notices.
We will not otherwise disclose information about you unless the disclosure:
Our contact details for any issues in relation to privacy are by contacting the company via the Contact Us details maintained on its website and asking to make contact with the Privacy Officer.